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My Orders & Shipping Questions

Steps to Resolve Your Incomplete Shipment

Steps to Resolve Your Incomplete Shipment. Our Commitment to You. We value your trust and loyalty and are committed to providing exceptional customer service. Whether the issue stems from us or a distributor, we want to ensure your experience with Se

What to Do If Your Order Doesn't Appear in Your Account

What to Do If Your Order Doesn't Appear in Your Account. Occasionally, customers may find that an order they placed isn't showing up in their account. This can understandably cause confusion, but there’s good news—your order is automatically linked t

Can I Change My Order After It's Been Placed?

We understand that sometimes plans change, and you may need to update an order after placing it. However, to ensure timely processing and shipping, we’re unable to guarantee changes to an order once it has been submitted. That said, we value our cust

Refunds, Not Exchanges: How We Make Returns Simple

Refunds, Not Exchanges: How We Make Returns Simple. At Seeking Health, we strive to ensure you have the best experience with our products. While we understand that sometimes a product may not be the right fit, we want to clarify our policy regarding

What steps are taken when there is a discrepancy in the product quantity received?

Steps to Resolve Your Incomplete Shipment. Our Commitment to You. We value your trust and loyalty and are committed to providing exceptional customer service. Whether the issue stems from us or a distributor, we want to ensure your experience with Se